Desktop Support

Desktop monitor and fix around the clock

It doesn’t matter how good your back-end is if front line staff can’t rely on the tools they use to access it.

In tandem with PReSS Remote Monitoring, Oncore IT offers a range of desktop support services from

• Fully managed desktop solutions – we take 100% responsibility for your environment;
• Desktop Assistant remote fix services – SLA driven support available as and when you need;
• Chargeable project-based support – discounted engineering time available through a voucher purchase scheme so you can utilise our technical support staff and escalate problems or work on projects as and when you need.

We support all Microsoft Windows, Microsoft Office and Microsoft Server environments, along with LINUX systems.

All support services are backed by Oncore IT’s class-leading service level agreements and professionally managed by account managers dedicated to looking after your business and staff needs.

See how Oncore IT Desktop Support can keep your IT running smoothly from end to end: