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020 3818 3411

CORE SERVICE

Desktop support

Desktop monitor and fix around the clock

It doesn’t matter how good your back-end is if front line staff can’t rely on the tools they use to access it.

In tandem with PReSS Remote Monitoring, Oncore IT offers a range of desktop support services from

  • Fully managed desktop solutions – we take 100% responsibility for your environment;
  • Desktop Assistant remote fix services – SLA driven support available as and when you need;
  • Chargeable project-based support – discounted engineering time available through a voucher purchase scheme so you can utilise our technical support staff and escalate problems or work on projects as and when you need.

We support all Microsoft Windows, Microsoft Office and Microsoft Server environments, along with LINUX systems.

All support services are backed by Oncore IT’s class-leading service level agreements and professionally managed by account managers dedicated to looking after your business and staff needs.

See how Oncore IT Desktop Support can keep your IT running smoothly from end to end:

Call us: 020 3818 3411

Desktop support
at a glance...

  • Full support for all your desktop environments
  • Full Microsoft and Linux support
  • Desktop Assistant remote fix
  • Class leading service level agreements
  • Various charging and usage options

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Oncore IT takes London & Capital's infrastructure into the cloud

IT support services

IT support is a key part of our business and a major requirement of any organisation. We’re passionate about providing the highest level of support whatever solution or service we provide for you.

Our UK based team are on hand whenever you need them and our flexible service level agreements can be completely tailored to provide exactly the response your business demands.

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