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020 3818 3411

CORE SERVICE

Desktop support

We offer a range of support options to monitor and rectify issues around the clock.

Oncore IT's support services ensure your IT runs smoothly.

In tandem with our PReSS Remote Monitoring, we offer a range of desktop support services from:

  • Fully managed desktop solutions – we take full responsibility for your environment.
  • Desktop Assistant remote fix services – SLA driven support available as and when you need.
  • Chargeable project-based support – discounted engineering time available through a voucher purchase scheme so you can utilise our technical support staff and escalate problems or work on projects as and when you need it.

We support all Windows, Microsoft Office and Microsoft Server environments, along with LINUX systems.

All support services are backed by Oncore IT’s service level agreements and professionally managed by account managers dedicated to looking after your business and staff needs.

See how our desktop support can keep your IT running smoothly from end to end.

Call us: 020 3818 3411

Desktop support
at a glance...

  • Full support for all your desktop environments
  • Full Microsoft and Linux support
  • Desktop Assistant remote fix
  • Class leading service level agreements
  • Various charging and usage options

IT support services

IT support is a key part of our business and a major requirement of any organisation.

Our UK based team provide the highest level of support and are on hand whenever you need assistance. Our flexible service level agreements can be tailored to provide exactly the response and support your business needs.

24/7 Core Support »

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