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CORE SERVICE

Remote Monitoring

A practical cloud solution for both small and large organisations, our bespoke active network monitoring and fix solution automatically checks key performance indicators on your network to assess the status of devices and applications.

In contrast to OEM solutions, PReSS, our remote monitoring solution, is unique as it assesses your whole environment.

Active Network Monitoring

System health: From hardware to fans, discs and power supplies, PReSS shows when a server or device is no longer ‘healthy’.

Systems availability: While server uptime is a preoccupation for many, this doesn’t mean a system is available and actually functioning. PReSS notifies technical staff if a system is not responding.

System purpose: PReSS assesses whether key services like Microsoft Exchange, Microsoft SQL Server, web and file and print servers are working to resolve issues before a system becomes unresponsive and not fit for purpose.

Comprising over 10 years worth of development and investment our Proactive Remote Engineering Support Service enables us to monitor your equipment on site or in our data centres so you

  • Avoid system downtime
  • Maximise system performance
  • Enhance organisational productivity

We proactively manage your infrastructure to prevent outages or undertake remedial or repair work if issues are found.

Our remote network monitoring solution is fully integrated with our call logging system and our portal provides customers the ability to see fault status, call statistics and schematics of supported systems.

If you would like to learn more, or view some of our current ongoing relationships with clients vtake a look at our industry case studies. Alternatively contact us if you are interested in remote monitoring for your business and we can help create the ideal solution based on your needs and specification.

 

Call us: 020 3818 3411

Remote Monitoring
at a glance...

  • 24/7 network monitoring
  • Device level problem diagnostics
  • Proactive management to stop issues before they occur
  • Call logging integration and schematic reporting

IT support services

IT support is a key part of our business and a major requirement of any organisation.

Our UK based team provide the highest level of support and are on hand whenever you need assistance. Our flexible service level agreements can be tailored to provide exactly the response and support your business needs.

24/7 Core Support »

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